Terms of Use
Last Updated: Dec 12, 2024
Acceptance of These Terms of Service
SigTrip, Inc. (“SigTrip,” “we,” “us,” or “our”) provides services (described below) and related content through our website(s) located at [insert domain] (the “Site”) and related technologies (collectively, the “Service”). Your access to and use of the Service are subject to the terms and conditions outlined in these Terms of Service (as amended from time to time, the “Terms of Service”).
By accessing, browsing, or using the Site, mobile applications, or any other aspect of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not accept these terms, you may not access, browse, or use the Service.
We reserve the right to change or modify portions of these Terms of Service at any time, at our sole discretion. Any updates will be posted on this page, with the "Date of Last Revision" updated accordingly. You can access the current version of the Terms of Service via the “Terms of Service” link on the Site. For material changes, we will notify you through the Service user interface, a pop-up notice, email, or other reasonable means. Continued use of the Service after any changes become effective constitutes your acceptance of the new Terms of Service. We encourage you to periodically review this page for updates.
IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.
The arbitration agreement requires, with limited exceptions:
1. Claims must be resolved through binding and final arbitration on an individual basis.
2. You may not participate in class actions or representative proceedings.
3. Claims may not be resolved by a jury or in court.
Your Privacy
At SigTrip, we value your privacy. For more information, please refer to our Privacy Policy. By using the Service, you consent to the collection, use, and disclosure of personal and other data as outlined in the Privacy Policy.
Cookies: Small files stored on your device to remember preferences, enable functionality, and track activity.
Access and Use of the Service
Service Description
The Service is an AI-powered platform for vacation and travel planning, recommendations, and bookings. It enables users to create and share travel itineraries and browse and book flights, accommodations, vacation packages, and other travel-related products and services.
Registration Obligations
To access certain features of the Service, you may need to register and provide accurate, current, and complete information as prompted. Registration data is governed by our Privacy Policy. Users under 18 years of age are not authorized to use the Service.
Member Account, Password, and Security
You are responsible for maintaining the confidentiality of your account details and are liable for all activities under your account. You agree to: (a) Notify SigTrip immediately of any unauthorized use or security breach. (b) Log out from your account at the end of each session. SigTrip will not be liable for any loss or damage from your failure to comply with these requirements.
Bookings
SigTrip facilitates bookings through third-party partners (“Third Party Partners”) but does not sell products or services directly. Bookings made through the Service are governed by the terms and conditions of the respective Third Party Partners. SigTrip is not liable for issues arising from such bookings.
Cancellations or Changes
Cancellations or changes to bookings must be handled through the relevant Third Party Partner. If the booking was made directly within the Service, SigTrip will make reasonable efforts to assist. Any applicable fees or conditions will depend on the policies of the Third Party Partner.
Conditions of Access and Use
User Conduct. You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages, and other materials (“content”) that you make available to SigTrip, including by uploading, emailing, or otherwise making available to other users of the Service (collectively, “User Content”). The following are examples of the kinds of content and/or uses that are illegal or prohibited by SigTrip. SigTrip reserves the right to investigate and take appropriate legal action against anyone who, in SigTrip’s sole discretion, violates this provision, including removing the offending content from the Service, suspending or terminating the account of such violators, and reporting the violator to law enforcement authorities. You agree not to use the Service to:
- email or otherwise upload any content that:
(i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of SigTrip, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose SigTrip or its users to any harm or liability of any type;
- interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service;
- violate any applicable local, state, national, or international law, or any regulations having the force of law;
- impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- solicit personal information from anyone under the age of 18;
- harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
- advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
- further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
- obtain or attempt to access or otherwise obtain any content or information through any means not intentionally made available or provided for through the Service;
- circumvent, remove, alter, deactivate, degrade, or thwart any of the content protections in or geographic restrictions on any content (including Service Content (as defined below)) available on or through the Service, including through the use of virtual private networks;
- engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods; or
- develop products or services that compete with SigTrip.
If you are blocked by SigTrip from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address or virtual private network).
Intellectual Property Rights
Service Content. You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Except as expressly authorized by SigTrip, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you upload to or make available through the Service in accordance with these Terms of Service. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited.
Trademarks. The SigTrip name and logos are trademarks and service marks of SigTrip (collectively the “SigTrip Trademarks”). Other SigTrip, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to SigTrip. Nothing in these Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of SigTrip Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of SigTrip Trademarks will inure to our exclusive benefit.
Third-Party Material. Under no circumstances will SigTrip be liable in any way for any content or materials of any third parties (including users), including for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that SigTrip does not pre-screen content, but that SigTrip and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, SigTrip and its designees will have the right to remove any content that violates these Terms of Service or is deemed by SigTrip, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.
User Content. You represent and warrant that you own all rights, titles, and interests in and to your User Content, including all copyrights and rights of publicity contained therein. You hereby grant SigTrip, its affiliates, and its and their customers, agents, representatives, successors, and assigns a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable (directly and indirectly through multiple tiers), perpetual, and irrevocable license to copy, display, upload, perform, distribute, store, modify, and otherwise use User Content in connection with the operation of the Service and the promotion, advertising or marketing of the foregoing in any form, medium or technology now known or later developed, including in the operation, application and enhancement of SigTrip’s Artificial Intelligence (as defined below). You assume all risks associated with your User Content and the transmission of your User Content, and you have sole responsibility for the accuracy, quality, legality, and appropriateness of your User Content. As used herein, SigTrip’s “Artificial Intelligence” means SigTrip’s owned algorithms, machine learning models, retrieval-augmented generation (“RAG”) techniques, prompt engineering, creation and application of vector databases and/or other artificial intelligence or AI or similar technologies and expressly excludes other LLM’s such as ChatGPT. SigTrip owns the rights to any enhancement and derivative data (including without limitation metadata) that it may use to enhance its Artificial Intelligence and improve and optimize its products, services, and tools, and/or create new products or insights derived therefrom.
You hereby authorize SigTrip and its third-party service providers to derive statistical and usage data relating to your use of the Service (“Usage Data”). We may use Usage Data for any purpose in accordance with applicable law and our Privacy Policy.
Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Service (“Submissions”), provided by you to SigTrip are non-confidential and SigTrip will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment, attribution, or compensation to you.
You acknowledge and agree that SigTrip may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws, or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of SigTrip, its users, or the public. You understand that the technical processing and transmission of the Service, including your User Content, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to the technical requirements of connecting networks or devices.
Copyright Complaints. SigTrip respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify SigTrip of your infringement claim in accordance with the procedure set forth below.
SigTrip will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to SigTrip’s Copyright Agent at copyright@sigtrip.com (Subject line: “DMCA Takedown Request”). You may also contact the Copyright Agent by mail at SigTrip, Inc.131 Continental Drive, Suite 305. Newark, DE 19713 (attention Legal Department).
To be effective, the notification must be in writing and contain the following information:
- a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or other intellectual property interest that is allegedly infringed;
- identification of the copyrighted work or other intellectual property that you claim has been infringed, or, if multiple copyrighted works or intellectual property are covered by a single notification, a representative list of such works;
- identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit SigTrip to locate the material on the Service (e.g., URL of the page where the infringing content is located);
- your name, address, telephone number, and email address, and a statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright or other intellectual property owner, its agent, or the law;
- a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright or intellectual property interest that is allegedly infringed.
Counter-Notice.If you believe that the material that was removed (or to which access was disabled) is not infringing, or that you have the authorization to use the material in question, you may send a counter-notice to SigTrip’s Copyright Agent containing the following information:
- your physical or electronic signature;
- identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
- a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled due to mistake or misidentification;
- your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court in the District of California, and a statement that you will accept service of process from the person who provided the original notification of infringement.
**Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages.
Counter-Notice and Content Restoration
If SigTrip receives a counter-notice from the user, it will forward a copy of the counter-notice to the original complainant. The complainant will be notified that SigTrip may restore the removed content or stop disabling it within ten (10) business days. Unless the intellectual property owner takes legal action against SigTrip or the user, the removed content may be replaced or access to it reinstated within ten (10) to fourteen (14) business days, or longer, at SigTrip's discretion.
Repeat Infringer Policy
In compliance with the DMCA and relevant laws, SigTrip enforces a policy of terminating accounts, at its sole discretion, of users who are identified as repeat infringers. Additionally, SigTrip reserves the right to restrict access to its services and/or terminate the accounts of users who infringe on intellectual property rights, whether or not the infringement is repeated.
Third-Party Services and Websites
The Service may include links to, or allow access to, third-party services, websites, technologies, or resources ("Third-Party Services"). Accessing the Service through Third-Party Services, such as social media platforms, may also require additional terms and conditions or separate agreements. Information obtained from Third-Party Services will be used and disclosed in accordance with our Privacy Policy. For more details, please refer to the Privacy Policy regarding the use, storage, and sharing of your information related to Third-Party Services.
The Service uses Google’s Maps APIs, and by utilizing the Service, you agree to comply with Google’s Terms of Service and the Google Maps/Google Earth Additional Terms of Service, accessible at their respective URLs.
SigTrip is not responsible for Third-Party Services, including any inaccuracies, availability issues, or privacy practices. We encourage you to review their privacy policies before use. Any interactions with third parties are between you and them, and SigTrip disclaims liability for any damages arising from such interactions.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless SigTrip and its affiliates, officers, employees, directors, agents, and licensors from any claims, losses, or damages arising from your use of the Service, Rewards, User Content, or any violation of these Terms. SigTrip reserves the right to assume exclusive defense of any matter requiring indemnification, and you agree to cooperate with SigTrip in defending such claims. You may not settle any claims against SigTrip without written consent.
Disclaimer of Warranties
Your use of the Service and/or Rewards is at your own risk. The Service is provided "as is" and "as available." SigTrip disclaims all warranties, express or implied, including those of merchantability, fitness for a particular purpose, and non-infringement. SigTrip makes no warranty that the Service will meet your needs, be uninterrupted, secure, or error-free, or that the results from using the Service will be reliable.
Limitation of Liability
You understand and agree that SigTrip will not be liable for indirect, incidental, special, consequential, or exemplary damages, including loss of profits or data, resulting from: (a) your inability to use the Service and/or Rewards; (b) costs to procure substitute goods or services; (c) unauthorized access to your data; (d) third-party services; or (e) any other matters related to the Service. In no event will SigTrip's liability exceed the amount you paid SigTrip in the last six months, or $100, whichever is greater. Some jurisdictions may not allow such exclusions, so these limitations may not apply to you.
Dispute Resolution by Binding Arbitration
By using the Service, you agree that any disputes or claims between you and SigTrip will be resolved through binding arbitration, except for claims qualifying for small claims court. This Arbitration Agreement waives your right to a trial by jury or participation in a class action. Arbitration will be governed by the Federal Arbitration Act and conducted by a neutral arbitrator under the rules of the American Arbitration Association (AAA).
Class Action Waiver
You agree that claims will be brought individually, and not as part of any class action or representative proceeding. The arbitrator cannot consolidate claims or handle them in any class form.
Pre-Arbitration Dispute Resolution
If you have a dispute, you must first send a written Notice of Dispute to SigTrip before proceeding to arbitration. If the dispute is not resolved within 60 days, either party may initiate arbitration.
Arbitration Procedures
Arbitration will be conducted in accordance with AAA’s rules, and the arbitrator will have the authority to award the same relief available in court. Arbitration hearings will be held at a mutually convenient location, or via phone if the claim is under $10,000.
Costs of Arbitration
The parties will split the arbitration fees equally, but SigTrip will cover your portion if you prove you cannot afford it. SigTrip will also cover fees if the arbitration would be prohibitively expensive compared to litigation.
Confidentiality
Arbitration proceedings and any awards or rulings will remain confidential.
Severability
If any provision of this section is found to be invalid, the rest of the provisions will remain enforceable.
For any inquiries or to report violations of these Terms of Service, please reach out to us at legal@sigtrip.com.