Privacy Policy
Last Updated: Dec 12, 2024
At SigTrip, Inc. ("SigTrip," "we," "us," or "our"), we are committed to safeguarding your privacy and handling your personal information responsibly. This Privacy Policy outlines our practices for collecting, using, and sharing information gathered through our mobile applications, website (accessible at www.sigtrip.com), and any other services or platforms under our control that reference this policy (collectively, the "Service").
Information We Collect
Information You Provide to Us:
Contact and Account Information: When you create an account, we collect details such as your name, email address, phone number, and password. If you sign in using third-party platforms like Google, we may access your personal information as permitted by your settings on that platform.
Travel Memberships: You can store details of frequent flyer programs, hotel loyalty memberships, and other travel rewards accounts to enhance your travel planning.
Reservation Details: Information about your bookings, such as flights, accommodations, or vacation packages, including associated itineraries.
Payment Information: To process transactions, we collect payment details, which are securely handled by third-party payment processors.
Communications: Content of messages you send through the Service or directly to us, including feedback and survey responses.
Preferences: Details about your travel interests and preferences, shared during account setup or inferred through your interactions with the Service, to personalize your experience.
Other Information Additional data you provide or that we collect in accordance with this Privacy Policy.
Automatic Data Collection:
Device Information: Operating system, browser type, screen resolution, unique device identifiers, IP address, and general location.
Activity Information: Pages visited, time spent on each page, navigation paths, and engagement with communications.
Technologies Used for Data Collection:
Cookies: Small files stored on your device to remember preferences, enable functionality, and track activity.
Local Storage: Technologies like HTML5 to store data on your device.
Web Beacons: Invisible images embedded in emails or websites to track engagement.
How We Use Your Information
We use your information to:
Provide and Enhance the Service: Deliver personalized travel recommendations, process bookings, and improve user experience.
Communicate with You: Respond to inquiries, provide updates, and send reminders or promotional materials.
Analyze and Improve: Monitor usage patterns, troubleshoot issues, and develop new features.
Ensure Security: Protect against unauthorized access, fraud, and misuse.
Comply with Legal Obligations: Meet regulatory requirements and address legal claims.
Information Sharing
We may share your information with:
Service Providers: Trusted partners who assist in operating our Service, such as payment processors, hosting providers, and AI technology vendors.
Travel Partners: Third-party providers facilitating reservations for flights, accommodations, and other travel services.
Advisors: Professional advisors, such as auditors and legal counsel, as necessary.
Authorities: Government entities or private parties for compliance and protection purposes.
Business Transfers: Relevant parties in the event of a merger, acquisition, or sale of assets.
Your Privacy Choices
Account Deletion: Request deletion of your account by contacting us via the methods outlined below.
Access and Updates:Review or correct your personal information.
Marketing Preferences:Opt out of promotional emails through the unsubscribe link or by contacting us directly.
ACookies and Tracking:Adjust browser settings to block cookies or use privacy tools to manage online tracking.
Data Security
We implement technical and organizational measures to protect your information. However, no security system is completely foolproof, and we cannot guarantee absolute security.
External Links
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
Contact Us
If you have questions or wish to exercise your privacy rights, please reach out to us at:
Email: privacy@sigtrip.com
Address: SigTrip, Inc. 131 Continental Drive, Suite 305. Newark, DE 19713.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated to you via the Service or other means prior to becoming effective.