Turn
Your
Hotel’s
Phone
Number
Into
a
Powerful
Guest
Communication
Hub
📩 Reply to guests instantly from any device
🌎 AI-powered responses in 120+ languages
💼 Reduce front desk workload by 50%
Why Hotels Love Direct Guest Messaging
🚀 Upgrade your guest experience with instant, two-way messaging!
90% of guests prefer texting over calling
Guests want convenience. Texting allows them to reach the front desk anytime without the hassle of waiting on hold or visiting in person.
Reduce missed calls & front desk stress
AI-powered messaging ensures that every guest inquiry is answered promptly, reducing call volume and making front desk operations smoother.
Faster response times = happier guests
Instant replies mean guests get what they need faster, improving overall satisfaction, increasing positive reviews, and boosting return visits.
How It Works
Guest texts your hotel’s number
The most natural way to connect.
Hotel replies from any device
At the most convenient time.
AI assists or routes messages
Personalized support, 120+ languages.
Add additional automation
For fewer manual tasks and better service.
Features & Benefits
Service
Basic
AI Standard
PMS Integration
Unlimited free incoming SMS
Accept all guest inquiries for free
Never miss a guest request! Allow guests to message your hotel at no cost, ensuring a seamless communication experience.
MMS picture messaging
Showcase your beautiful rooms and amenities
Let guests send and receive images effortlessly, making it easier to handle room service, maintenance requests, or showcase property features.
Off-hours auto reply
Catch up with guests outside business hours
Ensure guests receive immediate responses, even when your staff is unavailable. Automated replies keep communication flowing 24/7.
Upsells & direct bookings
Drive more revenue with in-text upsell options
Encourage guests to book spa treatments, room upgrades, or dining experiences directly through text messaging.
Contact list with user opt-in
Engage at scale
Send announcements, special offers, and important updates to all of your contacts with automated messaging.
Human intervention
Seamless transition to live agents
AI handles routine inquiries, while complex guest requests can be escalated to hotel staff in real time.
AI responses in 120+ languages
Make every guest feel at home
Break language barriers and provide instant AI-powered responses in over 120 languages for international guests.
Automated ticketing system
Faster issue resolution with auto-routing
Automatically direct maintenance and housekeeping requests to the right team, minimizing delays and improving efficiency.
PMS integration
Seamless hotel operations with PMS sync
Connect directly to your hotel’s Property Management System (PMS) for early check-ins, automated room service requests, Floilo retrievals, and more.
Start Messaging Today
📩 “Hi! I’m your AI concierge. How can I assist you today?”
SigTrip is front desk on steroids 📈🚀
Automate hotel tasks, let AI fulfill guests inquiries, and increase direct bookings.
SigTrip is Opera
Cloud on
steroids. 📈🚀
SigTrip is Opera Cloud on steroids. 📈🚀
Automate hotel tasks, let AI fulfill guests inquiries, and increase direct bookings.
Coming soon
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to open an account and increase guest engagement.