---
title: "Support"
description: "Get help with your Sigtrip account, scans, and integrations, or reach the team directly."
url: "https://sigtrip.com/support/"
---

# Support, from the people who built it.

Account access, your integration, dashboard data, or billing — tell us what's going on and the Sigtrip team will get back to you, usually within one business day.

- Real humans, fast

A person on the Sigtrip team reads every request. Most get a reply within one business day — urgent issues are prioritised.

- Help across the whole stack

Account access, your integration, dashboard data, billing, or AI visibility results — one place for all of it.

- We'll pull up your account first

Tell us your hotel and we'll have your setup in front of us before we reply — so you don't have to repeat yourself.

- Questions about your visibility data

Not sure how to read how your property surfaces across ChatGPT, Claude, and Google AI? We'll walk you through the numbers.

## Open a support request

Share a few details about the issue. The more context you give us, the faster we can help.

Full name *

Work email *

Company / hotel name *

Hotel website

PriorityLow — general questionNormalHigh — affecting my workUrgent — outage / can't access

Subject

What do you need help with?Dashboard & loginAI Visibility ScanIntegration / APIBilling & plansData accuracySomething else

Describe the issue *

Leave this field empty

I agree to Sigtrip processing my details to respond to this request in line with the [Privacy Policy](https://sigtrip.com/privacy-policy/) .Submit request